Trade-in Scheme

Do you have a wheel you are no longer happy with and want to upgrade? We can help you out through the Trade-In scheme. We accept any wheel brands, regardless of where you have purchased it!

Here is how it works:

  1. Send us a request, including the description of your wheel, its age and don’t forget to attach a few most recent photos or videos of it.
  2. Based on your description and photos, we will offer a reasonable amount for your wheel. We aim to respond with the decision within one working day, and each case is considered individually.
  3. Send us your wheel if you are happy with the conditions that we’ve offered. If you are based in the UK, we will be able assist you with the collection.
  4. Once we receive your electric unicycle, we might need up to two working days to process a safety check.
  5. After careful examination we will let you know if there are any changes to your original quote. You will have a choice whether to:


Exchange your old wheel to a new one from our store. We will send you the promo code for the store credits you can use. You will also be able to get one of the wheels listed as ‘Pre-Owned’ using these credits. Have the wheel returned to you at our expense. We will make it all happen within 5 working days.

 

T&C:

  1. In case you are not happy with your quote, we can send the wheel back at our cost, unless there is an issue associated with the wheel that was not listed in your initial description.
  2. We will offer at least 100GBP store credit for a used wheel.
  3. We review each application on an individual basis: it's upon our discretion if the wheel qualifies for the scheme.
  4. The trade-in store credit can be used for purchasing a new or pre-owned product from us (excluding the accessories)
  5. You cannot purchase a discounted wheel through Trade-In Scheme, if there are any in the future
  6. You can trade-in for our selection of Approved Pre-Owned wheels